POLICIES & PROCEDURES

Image by Rachel Ellis
 

ARRIVAL TO YOUR MASSAGE
Please arrive for your massage appointment 5-15 minutes prior to the scheduled starting time. This allows you the time for a relaxed and unhurried experience and to go over Intake Form information.

COVID 19 POLICY

Your Massage Therapist will be wearing a mask & requires all clients to do so as well throughout each session. 

INCLEMENT WEATHER POLICY
SoCo Massage Therapy reserves the right to cancel an event in the case of inclement weather. If an event is canceled by the client for inclement weather, no fee will be charged to the client.

LATE ARRIVAL POLICY
We regret that late arrivals will not receive extension of scheduled massage appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.

CANCELLATION/NO SHOW POLICY

Please provide at least 24 hours notice if you need to reschedule, cancel an appointment, or reduce your appointment hours. This gives us enough time to fill the spot. If you fail to cancel prior to 24 hours before your appointment slot, or you do not show up for your appointment, you will be charged 1/2 price.

PAYMENT POLICY
Payments for services are due at the end of the day on the day of service. We accept Cash/Card or Venmo. No checks please.

RESPECT FOR CLIENT NEEDS & BOUNDARIES
Massage Therapist is happy to adjust pressure, musical volume, work longer on an area or move on if you request it. 


PROFESSIONAL BOUNDARIES
Requests for sexual activity will not be tolerated, and will be reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs. 
Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.

EXISTING & NEW MEDICAL CONDITIONS
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions.

SCOPE OF PRACTICE
Massage Therapy is a profession in which the practitioner applies manual techniques with the intention of positively affecting the health and well-being of the client. Massage therapists do not diagnose or prescribe for medical conditions.